Privacy Policy

1. Introduction

Dental Air Polishing Australia (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This privacy policy sets out how we use and protect any information that you give us when you use this website.

2. Information We Collect

We may collect the following types of information:

  • Personal details: name, email, phone number, clinic/practice name, and delivery address.

  • Payment details: billing information, bank transfer details, PayPal or Stripe payment confirmations.

  • Enquiries and sign-ups: information provided through contact forms, trial requests, event registrations, and newsletter signups.

  • Website data: cookies, IP addresses, browser details, and usage analytics collected via Google Analytics.

3. How We Collect Information

  • Directly from you (e.g., order forms, enquiries, purchases, or event signups).

  • Automatically through cookies and analytics when you use our website.

  • From third parties when necessary (e.g., payment providers, couriers, or marketing agents).

4. How We Use Information

We use your information to:

  • Process and deliver orders.

  • Manage trial requests and events.

  • Provide customer support.

  • Send marketing communications, newsletters, and promotions (if you’ve opted in).

  • Improve our website and services through analytics.

  • Comply with our legal obligations.

5. Sharing and Disclosure

We may share your information with:

  • Couriers and logistics providers (for order and trial unit delivery).

  • Payment processors (Stripe, PayPal, bank services).

  • Marketing contractors and service providers

  • Accounting and business systems

We do not sell or rent your personal data.

6. Data Storage and Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. Your data may be stored securely in:

  • Our website provider

  • Cloud services and business systems software

7. Cookies and Tracking

Our website uses cookies and third-party tracking tools such as Google Analytics to monitor site performance, improve functionality, and measure marketing effectiveness.

You may choose to disable cookies through your browser, but some site functions may not work correctly.

8. Access and Correction

You have the right to request access to, or correction of, your personal information. Please contact us using the details below if you wish to update or review your data.

9. Marketing Communications

If you’ve opted in, we may send you updates via email about products, services, and promotions. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.